Help with a Federal Agency

COVID-19 Update

During the ongoing pandemic, my office remains available to assist you with any federal casework issue you have. Agencies may be currently operating under altered schedules or telework procedures. My office is in constant communication with all federal agencies and receiving frequent updates on the impact these changes may have on new and existing casework. If you have questions about a new or existing case with my office, please call my Sandy Springs District Office at (470) 773-6330 or email casework.mcbath@mail.house.gov.

How We Can Help

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, our office may be able to help resolve a problem or get you the information you need. We will do our best to help you receive a fair and timely response to your problem.

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.

We must have your signature to proceed with this type of request. You will review, print, and sign the document after it's generated from the information you enter below.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Request Help with A Federal Agency

Authorization Form

Note: Fields marked with an * are required.

Your Information

What are these options?

Constituents who are hard of hearing or use a video phone have the option to choose TDD or VP based on the type of device they are using. This allows our office to respond to them accordingly. The default option "Voice" is a standard audible telephone.

Problem Information
Agency Information
Immigration-related Information

Print This Form

Use the "Submit" button below to produce the document to authorize my office to help you. You must print and sign your Privacy Release Form, and you can submit it to my office in any of the following ways:

  • Email a scan to casework.mcbath@mail.house.gov
  • Mail to my Sandy Springs District Office at 5775 Glenridge Drive, Building B, Suite 380, Sandy Springs, GA 30328
  • Fax to (202) 225-4656
Please include any other documents or material that you think would help my office assist you.
Human Validation

Privacy Release Form

If you need a copy of our Privacy Release Form, you may view and download it here.

United States Citizenship and Immigration Services

If you need a copy of the U.S. Citizenship and Immigration Services Privacy Release Form, you may view and download it here.